Designing AI SaaS Products

AI-Focused Experience Designer

Highlighting the latest case studies in AI experience design.

The AI Dental Receptionist

AI Receptionist for Dentists

In 2025, I had the opportunity to design a web-based SaaS platform for dental clinics in Canada that leverages AI to handle patient calls, bookings, and follow-ups.

My role was to translate this vision into a scalable UI/UX design system, high-fidelity mockups, and a fully interactive prototype in Figma.

Key Modules Designed –

  • AI Receptionist Call Insights – A central dashboard that transcribes, summarizes, and analyzes patient calls using AI.
  • Communication Hub – Unified inbox combining SMS, calls, and patient messages.
  • CRM (Lead Pipeline) – Pipedrive-inspired CRM to manage leads and patient inquiries.
  • Schedule Management – Calendar for dentists to manage appointments, block time, and handle leave schedules.
  • Ask Genie – A conversational module where dentists can chat with an AI assistant to discover why patients drop off and get actionable suggestions to improve retention and care experience.
dental.com ai chatbot
Dental.com AI Chatbot

Created AI-Powered Dental Assessments for Dental.com

Utilizing my UI/UX design expertise, user research, and Figma prototyping, I created a seamless digital experience that enables users to access personalized dental insights effortlessly.

Deliverables

  • Figma Prototypes: After user research, interactive prototypes were developed to visualize the AI workflow and gather feedback.
  • UI Design: Designed an accessible UI for uploading images, viewing AI scans, and scheduling consultations.
Integrated Natural Language Processing (NLP) Models
Integrated Natural Language Processing (NLP) Models

Delivered a Seamless User Experience for DoJob.ai

DoJob.ai harnesses AI with NLP-powered agents to enhance productivity and streamline tasks:

  • Create a Knowledge Base: Build a custom data repository for the AI.
  • Select Pre-Built Workflows: Tailor workflows to meet user needs for customized solutions.
  • AI Co-Thinking: AI agents collaborate with users to achieve goals faster.
Integrated Natural Language Processing (NLP) Models

Args.ai – AI-Powered Document Processing

As the product designer for Args.ai, I designed an intuitive and user-friendly experience for our Intelligent Document Processing platform.

This year, I also developed an AI chat portal that allows users to select from various AI models for personalized assistance. The chat portal is integrated seamlessly, empowering users to navigate document processing tasks and access real-time support efficiently.

The focus was on enhancing usability, ensuring seamless interaction with different AI models, streamlining user experience, and boosting productivity.

Aiode music creation AI
Aiode music creation AI

Aiode – AI for Music Creators

Real musicians in virtual AI-powered studio sessions.

An Israel-based AI startup hired me to create content, design landing pages, newsletters, and music artworks.

I worked on –

  • Application UI
  • Product & Pricing landing pages
  • WordPress Support & Development
  • Coded Webflow landing pages
  • Designed onboarding artworks
  • Designed newsletters
  • Social ads and promotional stuff
AI based website builder
Create websites by chatting with AI

AI-powered Website Builder

Build fully dynamic websites through simple, conversational interactions.

I created an experience using a Figma prototype and delivered it in just 3 weeks.

Following tasks I completed –

  • Smooth user onboarding
  • Easy and chat-based website builder+editor
  • Website Traffic Dashboard with useful analytics

Prince Pal
In travel mode, experiencing various cultures.

How I’m Leveraging AI Today

Since September 2022, I’ve been integrating AI extensively into my workflow. It has become an invaluable tool for refining my writing, conducting user research, and accelerating tasks, thereby reclaiming time to focus on what I genuinely enjoy.

Why Embrace AI?

For me, AI is just another tool in my toolkit—so why not use it? Recognizing the value of generative AI boosts my confidence in creating meaningful connections, motivating me to write more and bring my ideas to life.

A Mini Manifesto

AI isn’t about replacing human effort; it’s about enhancing it. I see it as a reliable assistant that handles tasks I’m not exceptionally skilled at and prefer not to delegate to friends or colleagues. For just $30 a month, it gives me the mental space to focus on what I do best—solving complex problems, crafting compelling stories, and designing exceptional products.

Use of AI in SaaS Product Design

AI as a UX writer

I use AI not to create the initial draft but to enhance and polish my work. Instead of relying on it for the heavy lifting, I turn to it for that final touch. It’s not just about fixing mistakes—it helps ensure that no small details slip through the cracks, giving me confidence in the quality and professionalism of my UX writing.

AI as a Creative Partner

AI steps in to help me brainstorm when I’m stuck, offering new perspectives and ideas I might not have considered in my user research or cultural observations.

It’s like having a tireless collaborator who’s always ready to lend a hand, combining the speed of a superhero with the collective knowledge of the masses.

AI as a UX tool

As a UI/UX designer, AI plays a key role in streamlining my creative process, from logo design to wireframes and UI elements. Adobe Firefly generates design elements like colors and textures, while Figma’s AI-powered features enhance collaboration and efficiency in prototyping. These AI tools help me be more productive, innovative, and focused on creating user-friendly, visually compelling designs.

UX Generalist

Curious about how AI is reshaping design roles?

In my latest article, I explained how I’m helping my clients as a UX Generalist — a professional who blends strategy, psychology, research, and AI to craft human-centered experiences in a machine-driven world.

UX Generalist in the AI era

AI Certifications

These AI certifications equip a product designer with the essential skills needed to utilize AI for generating ideas, organizing research, and making informed decisions. They enhance design processes and drive innovation while ensuring the ethical and practical use of AI tools.

Mastering Prompts: The Key to Getting What You Need from ChatGPT

OpenAI Academy

In September 2025, I’m preparing for the next wave of innovation by mastering how to leverage AI thoughtfully and strategically within SaaS product design.

Here I learnt:

  • OpenAI for Government
  • OpenAI for Business
  • How to storyboard with Sora
  • Build a Multi-Agent System using OpenAI Agents SDK
  • Prompting with Purpose: Best Practices and Techniques for ChatGPT
  • Market research with ChatGPT
  • Strategic planning with ChatGPT
  • Vision and voice in ChatGPT
Midjourney, A portal to transforming text into amazing images and videos

Completed Midjourney Guide

In December 2024, I completed this guide. Now I can create amazing/stunning images and videos with a simple prompt!

This guide has:

  • Prompt Basics – A prompt is your creative starting point—learn how to turn words into unique and exciting images!
  • Image Prompts – Want to influence the content, composition, and colors of your Midjourney creations? Include an image as part of your prompt!
  • Parameter List – Control, customize, and enhance your images with parameters!
  • Web or Discord? Compared both the medium Midjourney experiences!
  • Midjourney – Terms of use and policies!
Runway – a creative and production pipeline. From learning the basics to mastering advanced workflows and film production.

Runway Academy

In February 2025, I completed a series of tutorials on AI video generation. I can now create stunning videos using just a text prompt or an image.

I’m currently utilizing the Runway model to create high-quality video content for social media campaigns and product shoots in the e-commerce sector.

I learnt:

  • Act-two, Aleph, Gen-4
  • Frames
  • Audio
  • Ai Tools
  • Runway Mobile
framer academy
The best place to learn Framer

Framer Academy

In September 2023, I completed courses on Framer Academy. Now I am capable of designing and developing a website and components (with Framer AI) on this no-code platform.

Here I learnt:

  • Framer Fundamentals
  • Framer CMS
  • Animations and Interactions in Framer
  • SEO in Framer
  • Build components, templates, and plugins with Framer AI
google ai essentials course

Google AI Essentials (Coursera)

I took a foundational course to learn best practices for using AI to generate ideas and content, organize research, and make informed decisions. I also learned how to identify bias and avoid harm.

Course curriculum:

  • Introduction to AI
  • Maximize Productivity With AI Tools
  • Discover the Art of Prompting
  • Use AI Responsibly
  • How to Stay Ahead of the AI Curve

Google Prompting Essentials

I earned this certificate in December 2023. I learned advanced prompting techniques, utilizing Gemini integrations within G Suite and creating a CustomGPT agent on the GPT Store.

Course curriculum:

  • Start writing prompts like a pro
  • Design prompts for everyday work tasks
  • Speed up data analysis and presentation building
  • Use AI to role-play conversations and get expert feedback

Why Use AI in SaaS Product Design?

AI enhances UX work by streamlining ideation, prototyping, and testing processes. It provides insights, accelerates workflows, and empowers designers to create intuitive, user-focused experiences.

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Increased Productivity

AI boosts productivity, enabling professionals to work faster and deliver higher-rated results, as seen in a 33% productivity increase among consultants.

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Enhance Your Skills

To stay competitive, UX professionals must embrace AI, as those who utilize AI effectively will outperform their peers, especially as tools continue to advance.

Improve the quality 

AI enhances UI/UX quality by providing data-driven insights, predicting user behavior, streamlining the prototyping process, and improving accessibility.

AI-powered experience design

AI tools for SaaS product design

In my daily life, these tools enhance creativity, streamline workflows, and improve design efficiency.

60+ AI-powered SaaS products delivered successfully

Figma

Figma (with AI plugins)

This is for collaborative design, prototyping, and advanced features, such as AI-assisted layouts and content generation.

chatgpt

ChatGPT

Assists in brainstorming, refining ideas, and generating microcopy for UI/UX designs.

Adobe Firefly

AI-powered tools for generating design assets like textures, patterns, and mockups.

Runway AI

Helps create and edit visuals with advanced image and video generation capabilities.

Uizard

Converts sketches into wireframes and generates UI designs using AI

Jasper AI

Jasper AI

It helps generate UX writing and user-centric digital marketing content.

See My Client’s Testimonials

I leverage AI tools to design innovative, AI-powered SaaS products that enhance user experience and streamline workflows.

Please hire me for UI/UX services.